Our Safety Protocols
Learn more about how we minimize the spread of infection and the risk of COVID-19 transmission
Protocols for Patients:
- All patients are required to wear a face mask or scarf covering their nose and mouth when coming to the office.
- Pre-Visit: Our office will communicate with you beforehand to ask some screening questions. All forms can be emailed, sent by text and located on our portal: https://forms.patientconnect365.com/14640
- Upon Arrival: You’ll be asked those same questions again when you arrive at the office. We will also be taking your temperature when you arrive at the office.
- Social Distancing: Appointments will be managed to allow for social distancing between patients. During this crisis, we will operate at expanded hours to limit occupants in our office.
- Checking-In: Upon arrival at our office, call us before entering the office to let us know you have arrived. We will call or text you once the office is ready for you to enter. We ask that patients enter the office unaccompanied, if possible. For those patients who need a guardian to accompany them, we ask that this be limited to a single family member.
Protocols for Office and Staff:
- Team Members: Our doctors and team will be wearing all of the most effective personal protective equipment (PPE) and will also being going through a screening process before every shift.
- Surface Cleaning: All operatories and waiting areas will be wiped down with eco-friendly disinfectants (hypochlorous acid) between patients. Hypochlorous acid is not only safe for us and the environment, it is very effective against microbes. For the time being, you may see that our reception area will no longer offer magazines, children’s toys and so forth, to further limit surfaces where aerosols may land.
- Barriers: Clear screens (sneeze guards) have been installed at the front desk and checkout window to minimize exposure to airborne pathogens.
- Aerosols: We are reducing aerosols by using new technologies such as high volume evacuation (HVE) to reduce the aerosols generated by dental procedures.
- Filtration: Medical-grade high efficiency particulate arrestance (HEPA) air purifiers have been installed throughout the practice to help improve the air quality in the area for all patients and team. Medical grade HEPA purifiers have the ability to exchange all the air in the office within 15min, filtering out any contaminants very effectively.